The Various Features of Office Telephone Systems

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Although telephone systems may look the same, they have different features. Some of these features are basic while others are advanced. Below is a detailed discussion of different office telephone systems.

The following are some of the basic features:

IT Support companies in Dubai enables callers to check the extension of employees. The caller enters a few letters and the number of the worker pops up.

Business Telephone Systems Dubai allows several extensions to share a conversation. Using this feature, you can hold a meeting with people who aren’t physically present at the office. When getting an office telephone system, make sure to specify whether you want external conference calls too.

Call Hold is a feature that offers users the ability to put calls on hold. This feature is useful, especially if you wish to attend to other important things.

Voice Mail allows callers to leave messages for employees if they’re not available at the office. Some telephone systems can forward messages to your email. You can also learn more about telephone system by checking out the post at

Speed Dial saves phone numbers that are frequently used. It allows the user to dial a number with the touch of a button or two. This feature is helpful since it allows the user to save time.

Call Forwarding is exactly as its name suggests. It enables the user to forward calls to other extensions or voice mails temporarily.

Paging gives the user the ability to speak via a public address unit while giving announcements or calling an employee. The use of this feature may be minimal but useful in busy places such as supermarkets.

Using the Redial feature, the user can automatically redial the last number called. This is another feature that helps the user to save time.

Power backup will offer an alternative electricity source for up to an hour during a power outage.

Music on hold is yet another essential basic feature. When the call is on hold, the caller has some music to listen to. Often, it can be prerecorded messages or music that advertises your business.

Advanced features include CTI (Computer Telephone Integration), Follow Me and Remote Location.

With CTI, the telephone system can be connected to the computer system. For instance, the user can click a telephone number on his/her PC and the office telephone system will dial the number.

Follow Me is a feature that permits you to forward your phone to another phone.

Finally, there’s the Remote Location feature that enables users to use the phone system when they’re not at the office. All they need to do is dial an internal extension.


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